Shipping policy

 

Our Shipping Policy was last updated on 13 December 2022

Domestic Shipping Policy

Shipment processing times 

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

 

Shipping rates & delivery estimates

Shipping charges for your orders will be calculated and displayed at checkout. 

Shipping methods: Royal Mail Tracked 48 and Royal Mail Tracked 24.
Shipment cost: According to parcel weight, to be seen at checkout.
Estimated delivery time: 1-4 business days, depending on your shipping choice.



We offer a free local pick up option in Chiswick, please email us to arrange a convenient time. 

 

Packaging is included in the shipping costs. Delivery delays can occasionally occur, particularly during times of strike action.

La librairie ships to addresses within the United Kingdom only.

 

Shipment confirmation 

Depending on your shipment choice, you may receive a Shipment Confirmation Email once your order has shipped.

 

Customs, Duties and Taxes

La librairie is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).

 

Damages

La librairie is not liable for any products damaged or lost during shipping. If You received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

Contact Us 

If you have any questions about this Shipping Policy, you can contact us by sending us an email: contact@lalibrairieonline.com

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